EV Camper Company Logo with dark highlights for use on a light background.

Our Privacy Policy

OUR PRIVACY POLICY

We are EV Camper Company LTD (with Company Number SC707498) and its registered office is at 25 Ashgrove Crescent, Loanhead, Midlothian, EH20 9GB (“We/Us”); we own and operate EV Camper Company’s website (www.evcampercompany.co.uk) (“the Website”).

We are the processor for the purposes of data protection legislation and are responsible for your personal data/personal information.  We are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK, including but not limited to the Data Protection Act 2018. This statement aims to explain to you what personal information we collect and how we may use it.

The Data We Use

When you order, we need to know your name, email address, contact number, driving licence information, and address. This allows us to process and fulfil your order. You can withhold personal information that is not required for the order process. We use different methods to collect data from and about you, including through direct interactions or requests and automated technologies (such as cookies on the website, further information here).

Cookie Usage

Some of the data we collect is through the use of cookies. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please remember that some parts of the Website may become inaccessible or not function properly. For more information about the cookies we use, please see Cookie Policy.

Personal Information Use

We use your personal information to deliver our services to you. We will only reach out to you with your consent. We may also reach out to you to give you information about our products and services where you have consented to us doing that. Please ensure that you provide us with your relevant consent when going through the booking or enquiry process.

Any documents you upload to our site will be secured and only accessible to us; we may share them with our insurance provider in relation to your self-drive hire insurance. We will hold these documents only for as long as our insurance provider requires us to.  

We do not sell, rent or exchange your personal information with any third party for commercial reasons beyond the essential requirement for credit/debit card validation during purchase and self-drive hire insurance.

Generally, we do not rely on consent as a legal basis for processing your personal data. However, we will get your consent before sending marketing communications to you via email or text message. You have the right to withdraw your consent to marketing at any time by contacting us.

Opting out – You can ask us to stop sending you marketing messages following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us due to a previous purchase of products or services.

Security

We follow strict security procedures in the storage and disclosure of the information you have given us to prevent unauthorised access according to the applicable data protection legislation. To maintain the accuracy of our database, you can check, update or remove your personal details by contacting us at  enquiries@evcampercompany.co.uk.

To process credit/debit card transactions, the bank or card processing agency may require you to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

More Information

If you have any questions about privacy, don’t hesitate to get in touch with us at enquiries@evcampercompany.co.uk or visit Contact Us.

Please also see Our Cookie Policy & Terms & Conditions.

Required Documents

Document Criteria
The Following Documents Are Required From Each Driver:
  • A clear copy of the front and back of a valid UK/EU driving license* – Photocard and counterpart (if applicable). Must have held a driving licence for at least two (2) years.
  • UK Mainland driving licence holders will need a DVLA online Licence Check code provided at most 21 days before hire.
  • Non-UK driving licence holders will need additional photographic identification (passport, identity card, etc.)
*Other licences may be allowed but please contact us before booking to confirm.
Acceptable ID
Two forms of identification showing your current home address dated within 90 days of your hire pickup date and matching the address on your driving licence.
Acceptable forms of identification:
  • Council Tax bill/statement
  • TV/internet/landline telephone bill (including Sky/Virgin/BT etc.)
  • Bank statement
  • Credit Card statement
  • Mortgage statement
  All uploaded original documents must be presented at pickup as required by our insurance provider.

Hire Requirements

Driver Criteria
The Following Criteria For All Drivers To Hire From Us:
    1. Held a full UK/EU Driving License for more than two full years*
    2. Aged between 25 and 75 years old at the date of pick up
    3. Have six (6) or fewer penalty points
    4. £1,000 pre-authorisation held on a credit/debit card in the name of the main driver
    5. Provide two (2) forms of ID showing the driver’s home address dated no more than 90 days before pickup

•Other licences may be allowed but please contact us before booking to confirm.

We’re unable to offer hire of our vehicles to anyone who has had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or have had their insurance or cover cancelled by any Motor Insurer.

Further, we’re unable to offer the hire to any potential driver who has been involved in more than one accident while driving during the past three years, any persons engaged wholly or partly in professional entertainment, professional sports persons, jockeys and persons connected with racing, the gaming industry or the press of any sort.

We, therefore, reserve the right to refuse your pick up of any EV Camper Company Ltd vehicle if you fail to meet any of the conditions set out in our Hire Agreement, Terms and Conditions and Privacy Policy. In any circumstances where we believe you to be unfit to drive the vehicle or fail to meet our requirements, the hire will be terminated with immediate effect, and you will lose the total cost of hire. We will not be held liable for any additional charges you may incur as a result of the termination if the termination results from your actions or omissions of the agreements set out.

Full details can be found in our Hire Agreement.

More Features

The Lomond
Accommodation Features
  • Fridge (50L)
  • 5.3 Meters long
  • Portable induction hob
  • Integrated water tanks
  • Water heating
  • Automatic cabin climate control (heat & cool)
  • Composting toilet
  • Automatic camping control panel
  • Ambient mood lighting
  • Leisure battery management with solar
  • Unlimited onboard Wi-Fi
  • 2 double beds with sleeping bags & pillows
  • Kitchen kit
  • Cleaning kit
  • Toiletry kit
Vehicle Features
  • Automatic gearbox
  • Active safety braking
  • Lane departure warning
  • 7″ Touchscreen & 3D navigation
  • Automatic smart beam headlights & wipers
  • Hill start assist
  • Cruise control with speed limiter
  • Automatic folding & heated door mirrors
  • Rear parking sensors & 180 vision
  • Apple Carplay & Android Auto (cable required)
  • Tyre pressure monitoring
  • Spare wheel, jack and safety kit
  • 11kW Triphase onboard charger
  • Mode 3 Type 2 charging cable
  • Campsite electric hook-up cable
  • Charging network RFID cards
  • 24/7 Assistance & RAC breakdown

More Features

The Lomond
Accommodation Features
  • Top Loading Fridge
  • 5.3 Meters long
  • Portable induction hob
  • Integrated water tank
  • Automatic cabin climate control (heat & cool)
  • Waterless toilet
  • Mood Pad
  • Ambient mood lighting
  • Leisure battery management with solar
  • Unlimited onboard Wi-Fi
  • Lower folding bed
  • Poptop bed
  • Kitchen kit
  • Cleaning kit
  • Toilet kit
  • Amenities Pack for all Adventurers
Vehicle Features
  • Automatic gearbox
  • Active safety braking
  • Lane departure warning
  • 7″ Touchscreen & 3D navigation
  • Automatic smart beam headlights & wipers
  • Hill start assist
  • Cruise control with speed limiter
  • Automatic folding & heated door mirrors
  • Rear parking sensors & 180 vision
  • Apple Carplay & Android Auto (cable required)
  • Tyre pressure monitoring
  • Spare wheel, jack and safety kit
  • 11kW Triphase onboard charger
  • Mode 3 Type 2 charging cable
  • Campsite electric hook-up cable
  • Charging network RFID cards
  • 24/7 Assistance & breakdown cover